Increase Revenue ¨ Open up a virtual storefront that creates an additional sales channel ¨ Sell products online 24 hours a day, 7 days a week ¨ Introduce new products to the market faster ¨ Compete with big corporations based on service, price, and quality ¨ Capture the impulse buyer ¨ Accept credit card orders online in real time ¨ Optimize existing advertising (add a .com to ads directing customers to your dynamic, informative Web site) ¨ Expose your business to new markets you may not otherwise reach ¨ Establish credibility with potential customers Decrease Expenses ¨ Create an additional, inexpensive form of advertising that costs less than mail outs, phonebook ads, etc. ¨ Automate the sales process ¨ Eliminate costs typically associated with expanding sales--employees, rent, utilities, insurance, etc. ¨ Display your entire inventory without increasing warehousing costs ¨ Drop ship products to reduce inventory levels ¨ Reduce dependency/money spent on traditional advertising media ¨ Update documents and manuals online in one centralized location ¨ Replace mass mail marketing campaigns with bulk e-mail ¨ Make your marketing efforts highly targeted and efficient with e-mails through the Contact Manager and statistical tracking of promotions Improve Customer Service ¨ Provide fast, personalized service to customers ¨ Provide answers to frequently asked questions 24 hours a day ¨ Offer special packages or deals through your Web site ¨ Display testimonials from satisfied customers ¨ Send customers exclusive online coupons or discounts ¨ Allow customers to set appointments online ¨ Facilitate pro-active communication between you and your customers ¨ Respond to customers’ changing demands faster |